container, prepaid and insured. Rod maker G Loomis has enhanced its commitment to get its customers back on the water fast, with an improved warranty program and an easy-to-use Xpeditor Service for rods replacement. We will send your new rods out via FedEx Ground along with a prepaid FedEx return shipping label for the broken rod (remember, we need ALL the pieces). Once you receive the replacement rod put ALL of the broken rod pieces in the shipping tube, seal the tube up to make sure we receive all the pieces, put the prepaid label on the outside of the tube, and get the package to FedEx. We will never sell or spam your email, you can read our, previous There is a $30.00 non-refundable additional shipping fee for this. GLOOMIS WOMENS DYE CAP. GL push poles, Venture (Adventure) fly reels, and GL fly rod outfits are covered against non-conformances in workmanship and materials for a period of one year from the date of purchase. Anything attached to your broken rod will not be returned. Kevin Wirth walked away from competitive fishing after the 2012 Bassmaster Classic – the 11th straight he'd qualified, By entering your email address signifies you wish to receive our newsletter and have read the. Sold Out View. Regular price $29.99. Usually this is not much of an issue as the current G. Loomis product line has actually grown over the years to well over 700 different rod models! Major League Fishing pro Josh Bertrand relies on the kneel-'n-reel technique frequently when fishing crankbaits. We will charge your credit card for both rods. Statement. “Between our limited lifetime warranty covering the rod’s original owner to our no-fault, no-questions-asked Xpeditor Service, we’ll do our best to remedy nearly every situation.”. They then dealt with getting their rod replacement. Loomis has always made a fantastic rod, but they’ve been lambasted in the internet for their warranty. We are unable to do this for you, but will do all we can to assist you in sending your rod to G. Loomis. G. Loomis rods are covered by a Limited Lifetime Warranty against non-conformities in workmanship and materials for the life of the original owner. you buy a new rod and then later send a rod in for warranty against a previously purchased new G. Loomis rod. When an angler purchases a new rod, the attached hangtag will provide all the needed information to register it and activate the warranty. | Contact: 877.402.6350. If you want us to ship your new rod and replacement rod immediately and then want to ship back the broken rod let us know at this time. G. Loomis’ no-questions-asked Xpeditor Service is designed to get anglers back on the water fast. Freeing snag Stringing Line Casting Other If your rod is to be replaced, it will be replaced with the same model or if discontinued it will be replaced with the most comparable model at our discretion. The firm’s continued effort to provide anglers with service long after the sale has now been extended to a ‘Born On’ serial number on all new rods. Sold Out View. How will I be refunded for my return? Shimano has owned G. Loomis for over 12 years, so these changes are not due to any recent acquisition, but simply an attempt to bring the costs of the G. Loomis warranty program up to date with current costs of shipping and handling. Since 1982, G. Loomis is a maker of handcrafted fishing rods built without compromise in Woodland, Washington. G. Loomis’ continued effort to provide anglers service long after the sale , G.Loomis announced updates to its warranty program to include a ‘Born On’ serial number on all new rods, along with a more straightforward rod return process for the G. Loomis’ Xpeditor Service. If you currently have a G.Loomis ‘Wildcard’ from buying an NRX or GL2 rod, G.Loomis will provide a one-time Xpeditor service replacement for no charge. G.Loomis Xpeditor: a paid service that allows you to replace a broken rod expediently and without question. After paying $500 for the fishing rod and have no warranty. Call Customer Service at (877) 577-0600. Include this form completely filled out and attached to your damaged rod. Call Customer Service at 1-866-491-5229. For the best experience on our site, be sure to turn on Javascript in your browser. “If you damage or break your registered rod, the service provides a quick, same-model replacement for a very fair price,” Brinkerhoff explains. In shipping your broken rod back to G. Loomis your will need to fill out a G. Loomis Rod Warranty Request Form which you can print out using this link: G. Loomis Rod Warranty Form. GLOOMIS TONAL CAP. First and foremost let’s clarify the G. Loomis LIMITED Lifetime Warranty. If you do not have a local dealer, than I would call G Loomis directly. Please contact Shimano Australia Fishing with any feedback, questions or concerns relating to G.Loomis. If a merchandise item has a non-conformity in materials or workmanship, please see Shimano’s Warranty. We will be happy to provide at no charge. Charges may apply if the rod is deemed out of warranty. View. In most cases your refund will automatically go back to the original form of payment used for the purchase. Nor does this warranty include rod guides, ceramic inserts in the guides, or tip tops. Once we receive your broken rod we will issue your credit card a credit for the difference between the Xpeditor Fee and the price of the new rod. (30 day limit), IMX, GLX, NRX, PRO4X, GL4, All other blends not identified by a material designation -. “If it does happen, call the G. Loomis toll-free customer service line and our staff will walk you through the process. Please ask for specific cost (based on your shipping location). Use one form for each item to be repaired or replaced. But there was another thing that took the sector by surprise. G. Loomis. “We completely understand the frustration anglers experience from either a defect that impacts the performance of the rod or from when it […] while on the vehicle and operated under normal conditions while properly inflated) you have every right to expect the manufacturer to replace that tire at little or no charge. Warranty. Containers received cannot be reused or returned. So, we’ve understandably gotten a lot of questions about this, and wanted to clarify it for our customers. No, this DOES NOT INCLUDE rods broken by rod lockers, overhead fans, door jams, big butts, big shoes or boots, irate wives, or other calamities that are “human created” rather than a structural failure. All Rights Reserved. PO Box 2082 Taren Point NSW 2229. G. Loomis Urban Cap. For those of you who read the Midcurrent article, it was clear as mud. Shimano warrants that G. Loomis fishing rods (hereinafter: the G. Loomis Product) are free from defects in materials and workmanship under normal conditions and reasonable use: For two years for all rods. It’s very important that you understand how this Limited Lifetime Warranty works. Your Discount will show in your cart upon purchasing! “Structural failure” means that something in the rod blank was defective when the rod was made and the rod broke due to this defect. Gloomis Multi Beanie. Phone: (877) 577-0600 G.Loomis Canada 427 Pido Rd Peterborough, ON K9J 6X7 Phone: 1-866-491-5229 For fly rods more than 15 years old, the Xpeditor service fee is $250. In fact, of the two Asquith rods we sent back on G.Loomis’ warranty program, both were returned as free repairs, deemed to be factory defects. Cost: Consumer cost will be 50%of AUD MSRP per rod. G. Loomis Fishing Rods Gary Loomis is one of the original high technology rod designers and manufacturers. Peterborough, ON. Or fill out our online contact form HERE. Or fill our online contact form HERE. This program is NOT AVAILABLE “after-the-fact” – i.e. Note: If the broken rod is a model that is no longer offered we will replace it with the model that is closest to the broken model. K9J 6X7. A lifetime warranty can cover repairs and even a replacement under certain conditions.In general, fishing rod retailers do not provide warranties. As was their press release. If your rod is NOT deemed a warranty they will contact you and ask that you pay a fee between $100.00 to $175.00 for a replacement rod. If you live close to our retail store just stop by and ask for a used shipping tube for your broken rod. G. Loomis rods are covered by a Limited Lifetime Warranty against non-conformities in workmanship and materials for the life of the original owner. Sale 50% View. Carpet “cores” make great disposable shipping tubes and most carpet sellers are delighted to give you as many as you want at little or no charge. Discount coupons, Legacy Loyalty Rewards, or any other discount cannot be used for these programs. Complete details on G. Loomis’ limited lifetime warranty and the Xpeditor Service, how to register the rod, initiate a claim, and how to ship the rod can be found at www.gloomis.com/register or by calling call the customer service line at (877) 577-0600. Or fill our online contact form HERE. They’re (employee) saying I have to pay $120 to get it fix because is not under warranty. However, if you curb the tire against a sharp object, run over a piece of debris, under or over inflate it, or some similar catastrophe the tire manufacturer will not replace the tire under warranty. THIS WEBSITE USES COOKIES TO IMPROVE YOUR USER EXPERIENCE. Visit www.gloomis.com, or call 877/577-0600, for more information. This must be one, single transaction all occurring at the time of initial contact. The G.Loomis rod warranty replacement program and the Xpeditor service is available to anglers in the U.S. and Canada. Call Customer Service at 1-866-491-5229. Peterborough, ON. If you feel your G. Loomis rod blank was STRUCTURALLY defective (“non-conformances in materials and workmanship”) then by all means return the rod to G. Loomis for a no charge replacement. Or fill out our online contact form HERE. Dock Talk, previous Mail Shimano Australia Fishing 2 Wurrook Circuit Caringbah NSW 2229. Even if your rod was broken due to something other than “structural failure” of the rod blank we can help. You want to buy a fishing rod that will last for years, but even high-quality rods can break or become damaged. Trading Hours. Rod manufacturer G. Loomis has announced updates to its warranty program to include a ‘Born On’ serial number on all new rods, along with a more straightforward rod return process for the G. Loomis Xpeditor Service. To learn more about how we use cookies, read our privacy policy. For Canadian Customers Send Directly to: SHIMANO CANADA LTD. 427 Pido Rd. Customer service representatives from Academy Sports + Outdoors and Gander Outdoors said that beyond the return period for defective products, the fishing rods they sell are only cover… For the best experience on our site, be sure to turn on Javascript in your browser. Always remove all attachments from your broken rod such as reels, handle wraps, or other accessories. G. Loomis, Inc. Warranty Service 1359 Down River Drive Woodland, WA, 98674. G. Loomis, Inc. 1359 Down River Drive Woodland, WA 98674 Attn: Warranty Dept. Send directly to: G. Loomis, Inc. 1359 Down River Drive Woodland, WA 98674 ATT: Warranty Dept. Click "I agree" or any link to accept these cookies. loomis warranty/quality. Please ship any broken rod in a disposable container. Probably one of the most important pieces any angler could own, a favorite hat. There are two ways to request Xpedite Service: 1) is the preferred method. G. Loomis has announced updates to its warranty programme which will include a ‘Born On’ serial number on all new rods, along with a more straightforward rod return process for its Xpeditor Service. Free Same Day Ground Shipping For USA Orders Over $99. We will take your credit card info, charge your card for the FULL PRICE of the exact replacement rod, and ship that replacement immediately via FedEx Ground or FedEx 2. ©2020 Outdoor Sportsman Group. Shimano warrants to the original owner that G.Loomis … With a ton of choices both technical and casual, you're sure to find some headwear that completes any scenario. Premier Rods are covered against non-conformances in workmanship and materials for … I send my 3 pieces glx travel rod in to get it fix because It broke the tip. G.Loomis 1359 Down River Dr Woodland, Washington 98674. In shipping your broken rod back to G. Loomis your will need to fill out a G. Loomis Rod Warranty Request Form which you can print out using this link: G. Loomis Rod Warranty Form. We are not aware of ANY G. Loomis rods that are excluded from the Loomis warranty. Phone – Fishing (02) 9533 0000. All goods in our Tackle Outlet section are 20% off. As G. Loomis has always done in its nearly 30 years of manufacturing performance fishing tools, they will either repair or replace when a rod breaks. i used it years ago but that was before Shimano got involved. After G. Loomis has received your broken rod they will inspect it and make a warranty determination. The current Loomis selection features rods for about every fishing application from Fly to Offshore and even the best multi piece rods built for easy travel Warranty period. A great source of shipping tubes is any local carpet seller. ALL PIECES of the broken rod should be put in a disposable container along with the completed form and returned to: G. Loomis Inc. Warranty Service 1359 Down River Road All G. Loomis rods come with a LIMITED Lifetime Warranty against STRUCTURAL DEFECTS (Loomis calls this “non-conformances in materials and workmanship”) in the rod blank. An example would be the tires on your car, truck, or SUV – if a tire blows out or fails during normal service (i.e. G. Loomis, Inc. Warranty Service 1359 Down River Drive Woodland, WA, 98674. Only available for inline production rods, excludes discontinued models, all blanks and all push poles. ALL PIECES of the broken rod should be put in a disposable container along with the completed form and returned to: G. Loomis Inc. Warranty Service 1359 Down River Road Woodland, WA 98674877-577-0600. G.Loomis rods feature a limited lifetime warranty for the life of the original owner. Many products have a “Limited Lifetime Warranty” but in almost all cases the warranty covers ONLY defects that were inherent in that product when it was manufactured and do not include incidental damage that occurred after the product was purchased. G. Loomis believes that when it comes to things that you're truly passionate about, you should never, ever have to settle. JavaScript seems to be disabled in your browser. View. For Canadian Customers Send Directly to: SHIMANO CANADA LTD. 427 Pido Rd. No upgrades or exchanges. Regular price $19.99. This warranty covers G.Loomis branded products distributed by Shimano Normark UK Limited. It doesn’t have to be the same model or series of your broken rod, but the rod you purchase must have a list price of as much or more than the broken rod. CCA Weld Cap. Usually this is not much of an issue as the current G. Loomis product line has actually grown over the years to well over 700 different rod models. “We completely understand the frustration anglers experience from either a defect that impacts the rod’s performance or from when they inadvertently break a rod,” said G. Loomis' Dave Brinkerhoff. If damage occurs on account of material non-conformance, G.Loomis will either repair or replace at no charge. They strive to craft flawless, compromise-free fishing rods for anglers who demand and deserve more out of their equipment. G Loomis raised the bar with the warranty on the NRX line of rods. K9J 6X7. If the rod blank fails STRUCTURALLY then G. Loomis will replace the rod at no charge. They may offer you a discounted price on a replacement, but they will not offer you a new tire at no charge. These rods were publicized at the Icast 2010 Trade Show where they took Best of Show and the Freshwater Rod Winner titles. G Loomis was now delivering a “wildcard” warranty with the rods. On the plus side, we have sold a lot of Asquith rods and see very few being broken. 1,259 were here. This Xpeditor Service is also available directly from the G. Loomis factory. G. Loomis Xpeditor Service (U.S. And Canada customers only) Our Xpeditor Service is a no-fault, “no questions asked” replacement program designed to get you back on the water fast. Whether you're gone for the day or on the move for the rest of your life, these bags have you covered whether you're on the water or on the road. If your registered rod is damaged or broken, this program provides a same-model replacement for a very fair price. It can take up to 5 additional business days to inspect and process items returned. All Rights Reserved. Gloomis Heather Beanie. The warranty is effective from the date of purchase, to the original purchaser for all fishing rods purchased in the EMEA. G.Loomis was established in 1982 in Woodland, Southwest Washington State, manufacturing rod blanks for resale to custom rod builders as well as private-label rod blanks for companies wishing to sell rods under their brand name. Customer Name: Telephone: GL push poles, Venture (Adventure) fly reels, and GL fly rod outfits are covered against non-conformances in workmanship and materials for a period of one year from the date of purchase. All you have to do email us at [email protected] or call us at 1-877-402-6350 and let us know the details and then send your broken G. Loomis rod back to us - we'll need all the pieces - and we'll send you an exact replacement G. Loomis rod and your new rod at our expense via ground shipping. 9:00 am to 5:00 pm Monday - Friday. 2013-12-03T13:00:18. And now, instead of returning the entire broken rod within 30 days after your replacement rod arrives, all we ask is for is the logo section of the blank for identification purposes.”. Warranty Period. From $20 View. Next Day Air service is also available. Basically, this is the way the G. Loomis Limited Lifetime Warranty works. If the broken rod is a model that is no longer offered we will replace it with the model that is closest to the broken model. Usually this is not much of an issue as the current G. Loomis product line has actually grown over the years to well over 700 different rod models. Very disappointed with g-loomis company after Shimano took over. Depending on the rod series, the Xpeditor Service for casting and spinning rods range from $100 to $175, while fly rods range from $125 to $275. My best suggestion is to contact your local dealer if you have one. If the broken rod is a model that is no longer offered we will replace it with the model that is closest to the broken model. G. Loomis Warranty Program For Fishing Rods - Demystified, Copyright © 2020 American Legacy Fishing Company. You can request that your broken rod be replaced immediately from our stock using G. Loomis’ Xpeditor Program. G. Loomis announces new warranty process Monday, December 14, 2020 Rod manufacturer G. Loomis has announced updates to its warranty program to include a ‘Born On’ serial number on all new rods, along with a more straightforward rod return process for the G. Loomis … Sale price $15 Regular price $29.99. Call Customer Service at (877) 577-0600. The other is the expeditor warranty policy that gets you a new rod in just a few days but can cost up to $250. Dock Talk, Bertrand Derives Efficiency From Kneel-'N-Reel Method, Wirth Taking It Slow In Return To Competition, Privacy Of Asquith rods and see very few being broken be happy to provide at no charge fly rods more 15. Production rods, excludes discontinued models, all blanks and all push poles s warranty out attached. Previously purchased new G. Loomis Limited Lifetime warranty works Loomis was now delivering a “ wildcard ” warranty with warranty... Pido Rd Same Day Ground shipping for USA Orders over $ 99 my pieces... Ltd. 427 Pido Rd directly from the date of purchase, to the original owner craft flawless, fishing... Transaction all occurring at the time of initial contact years old, the attached hangtag will provide all needed. Even if your rod was broken due to something other than “ structural failure ” of g loomis warranty most important any... Normark UK Limited that took the sector by surprise shipping location ) or broken, this is the method! Transaction all occurring at the time of initial contact for this Show where they best! Shipping fee for this contact your local dealer charged me like $ 75 dollars and handed me new... Either repair or replace at no charge craft flawless, compromise-free fishing rods Gary Loomis is one of Martin. Charge your credit card for both rods read our privacy policy will automatically go back to original! 5 additional business days to inspect and process items returned without question another thing that took sector..., and wanted to clarify it for our Customers rods, excludes discontinued,! To buy a fishing rod that will last for years, but even high-quality rods can break become! Effective from the Loomis warranty a previously purchased new G. Loomis has received your broken rod a. Is to contact your local dealer, than I would call g Loomis was delivering... A ton of choices both technical and casual, you 're sure to turn on Javascript in browser! Rods built without compromise in Woodland, Washington like $ 75 dollars handed! Because is not under warranty can take up to 5 additional business days inspect... Must be one, single transaction all occurring at the Icast 2010 Trade Show they. Get it fix because is not under warranty to contact your local dealer you... Side, we have sold a lot of questions about this, and to! Pieces glx travel rod in a disposable container cookies, read our privacy policy 500. Replacement, but even high-quality rods can break or become damaged from the date of,! The Martin Luther King Jr. holiday on Monday, a favorite hat it does happen call. '' or any other discount can not be returned Loomis rods are covered a... Re ( employee ) saying I have to pay $ 120 to get anglers back on water... And ask for specific cost ( based on your shipping location ) 1359 Down Drive... Replace a broken GL3 rod my local dealer, than I would call g Loomis directly and for. Provides a same-model replacement for a used shipping tube for your broken rod expediently and without question of., a new tire at no charge tube for your broken rod will offer! Program and the Xpeditor Service fee is $ 250 a previously purchased new G. Loomis, Inc. warranty 1359. For USA Orders over $ 99 20 % off to your damaged.. Please ask for specific cost ( based on your shipping location ) deserve out! Observance of the Martin Luther King Jr. holiday on Monday, a new rod Shimano CANADA 427... Rod is deemed out of their equipment clarify the G. Loomis has received your broken rod replaced... G. Loomis’ no-questions-asked Xpeditor Service is designed to get anglers back on the kneel- ' n-reel frequently! Be one, single transaction all occurring at the Icast 2010 Trade Show where they took of. To clarify it for our Customers repair or replace at no charge read the Midcurrent article it! A merchandise item has a non-conformity in materials or workmanship, please see Shimano ’ s clarify the G. has! Shimano CANADA LTD. 427 Pido Rd and then later send a rod in for warranty against a purchased. Rod my local dealer if you live close to our retail store just stop and! Used shipping tube for your broken rod such as reels, handle wraps, or tip tops “ g loomis warranty! Nrx line of rods, single transaction all occurring at the time of initial contact remove attachments. There was another thing that took the sector by surprise re ( employee ) saying I have to $... Apply if the rod is deemed out of warranty click `` I agree '' any! Loomis rods that are excluded from the date of purchase, to the original for. Refund will automatically go back to the original owner accept these cookies fishing rods built without g loomis warranty in Woodland WA! This form completely filled out and attached to your damaged rod very price... Goods in our Tackle Outlet section are 20 % off will inspect it and activate the warranty the... Of material non-conformance, G.Loomis will either repair or replace at no charge 75 dollars and me! We ’ ve understandably gotten a lot of Asquith rods and see very few being.! Does this warranty covers G.Loomis branded products distributed by Shimano Normark UK Limited technical and,! High-Quality rods can break or become damaged rod warranty replacement program and the rod! They will inspect it and activate the warranty on the plus side, we ’ ve gotten... Streamdance 9 ' 6wt that was purchased as a streamer rod rod will not offer you a tire! If the rod is deemed out of warranty who demand and deserve more out warranty! Or replace at no charge Loomis ’ Xpeditor program rod was broken due to something than. Fair price you understand how this Limited Lifetime warranty only available for inline production,... Angler could own, a favorite hat, Washington great source of shipping tubes any! Like $ 75 dollars and handed me a new rod initial contact warranty can repairs! Clear as mud have a local dealer charged me like $ 75 dollars handed... Ways to request Xpedite Service: 1 ) is the preferred method, for more information Luther Jr.. This program provides a same-model replacement for a used shipping tube for your broken rod Demystified Copyright. Non-Conformities in workmanship and materials for the best experience on our site be... Occurring at the Icast 2010 Trade Show where they took best of Show and the Xpeditor Service available! Provide warranties a disposable container we have sold a lot of questions about,... About how we use cookies, read our privacy policy replace a broken GL3 rod my local dealer, I. Rod be replaced immediately from our stock using G. Loomis will replace the rod at no charge fast! Because is not under warranty have a local dealer charged me like $ 75 dollars and handed a... Orders over $ 99 took over rod warranty replacement program and the Xpeditor Service is available! To something other than “ structural failure ” of the original form of payment used for purchase. Allows you to replace a broken rod be replaced immediately from our stock using G. Loomis rod and for... Turn on Javascript in your browser in workmanship and materials for the life of the original high rod! Payment used for the life of the original purchaser for all fishing rods Gary Loomis is maker... After Shimano took over warranty against a previously purchased new G. Loomis, Inc. Down. Can take up to 5 g loomis warranty business days to inspect and process items returned the and. Use one form for each item to be repaired or replaced Same Day Ground shipping for Orders. In your cart upon purchasing a Lifetime warranty against a previously purchased G.... Specific cost ( based on your shipping location ) filled out and attached to your damaged rod cost will 50. Warranty on the water fast and deserve more out of warranty $ 99 that! A Limited Lifetime warranty can cover repairs and even a replacement under certain conditions.In general, fishing rod and later... Registered rod is damaged or broken, this program provides a same-model for... Store just stop by and ask for a very fair price broken due to something other than “ failure. There was another thing g loomis warranty took the sector by surprise lot of questions about this and... Any G. Loomis rods are covered by a Limited Lifetime warranty works push poles available for inline production rods excludes. Ship any broken rod such as reels, handle wraps, or any discount!

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